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Our Support Policy

  • Our Premium Theme/Plugin user will always get dedicated priority support.
  • Our standard office hours are 9am to 5pm Nepal Standard Time (NPT UTC +5:45), Monday through Friday. Support is provided personally by email.
  • Our support is limited to our themes. Support does not include customization service or modifications which include editing the template code of the Theme.
  • In any case, we’re not able to support third party plugins or ensure that each one works properly with our themes.