We at Themesaga want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us or open a new support ticket.
In the event, however, that you decide your purchase was not the right decision, we want to make things right. We are happy to offer a 14-day, money-back guarantee on all single theme and plugin purchases.
We issue refunds for:
- Item is “not as described”
- Item doesn’t work the way it should
- Item has a security vulnerability
- Items that have not been downloaded
*Refunds do not apply to product upgrades or annual renewals.
Simply contact us within 14 days of your purchase, with details of your request, and we’ll be happy to initiate a refund on your purchase.
Absolutely no refunds will be given after 14 days from the initial purchase.
Due to the nature of digital goods, we recognize that this policy can be abused, and reserve the right to refuse refunds if we determine the refund policy is being taken advantage of.